Cancellation Policy

**DISCOUNT POLICY:** Our prices are fixed and non-negotiable. We do not offer discounts on our services or add-ons, other than our Pricing Plans, which provide great value. Thank you for your understanding. **RESCHEDULING/CANCELLATION POLICY:** You may cancel or reschedule your appointment up to 2 hours before its scheduled time. Cancelled appointments will result in a credit applied for a future service, provided in the form of a one-time promo code. Credits from cancelled services are valid for 6 months from the time of cancellation. No refunds will be issued. **BAD WEATHER POLICY:** In the event of inclement weather forecasted (such as rain, fog, high winds, and/or rain clouds), we strongly advise rescheduling the appointment to another day. If you choose to proceed with the photoshoot as planned and we are unable to complete the service due to bad weather, an additional fee of $170 will be charged for a revisit on another day. Failure to pay the revisit fee will result in receiving only the photos taken on the original appointment, regardless of the incomplete photoshoot. It is your responsibility to monitor the forecast and decide whether to reschedule or proceed as planned. We assume no responsibility for weather-related disruptions to your service. (For the best outcome of your photoshoot, and our equipment we reserve the right to reschedule your appointment due to weather or any other unforeseen event if necessary.) **NO CALL NO SHOW POLICY:** Failure to provide access or to show up at the property at the scheduled time without prior notice will result in the cancellation of the appointment and a 50% refund. The same policy applies if an incorrect address is provided. Clients under a Pricing Plan will forfeit a credit from their plan in such instances.

Contact Details